Two barriers prevent people from successfully understanding and accepting people from other cultures: ethnocentrism and stereotypes. Fortunately, these barriers may be overcome by developing tolerance.

Choose the best answer for each of the following.

If you have an ethnocentric view of the world, you hold which expectation?

You expect to attend diversity workshops to broaden your horizons.

You expect that people from other cultures will think and act differently than you do$.$

You expect the rest of the world to follow your customs and share your values.

When applied to individuals in professional settings, stereotypes:

Help the sender understand the receiver

Cause misunderstandings and misconceptions

Illuminate differences in professional expectations

Which of these is not an example of tolerance in the workplace?

Making decisions based on difference

Accepting difference

Listening empathetically