Type of Company: Information Technology Product and Service Provider to Government Schools and Offices

Type of Company: Information Technology Product and Service Provider to Government Schools and Offices

Activity 1.: Introduction to Process

1. Discussed Process, Process flow diagram and resource.
2. Illustrate a sample of process flow diagram in your work Unit
3. Explain the principles behind" Little Law" or "Grand Law".

Activity 2:Process Improvement

1. Explain the concept behind the measures of Process Efficiency:
2. Efficiency
3. Costs of direct labor
4. Labor Content
5. Average Labor Utilization
6. Idle Time
7. Total Idle Time
8. Line Balancing
9. Balancing for a fixed Sequence
10. Balancing for activities with no fixed sequence
11. How to choose a Staffing level to Meet Demand? ( discuss Takt Time, Target Manpower, Leveling demand)?
12. How to balance a Process using the following:
13. What are the Pros and Cons of Specialization?