Undercover Boss - Bellstar Hotels and Resorts

https://www.youtube.com/watch?v=h6IEOYyI0qs&t=1762s

Directions: View the Undercover Boss episode (link found above) and answer the following questions. Responses should be well written. They should show that you have read chapters 5-9 in the text, and that you have taken the time to engage in critical thinking. Please include your answers to both questions in your first post (thread).

1. Consider the personality of the Undercover Boss.

a) How would you describe his personality? Why?

b) What factors would you say contributed to his personality?

2. If you were a manager at one of these hotels, which would be your top two motivational theories that you would use to inspire your employees to give of their best? Explain.