Use either SPSS or Excel software to approach this question. Please provide a step-by-step explanation.

13.33 A hotel manager looks to enhance the initial impressions that hotel guests have when they check in. Contributing to initial impressions is the time it takes to deliver a guest's luggage to the room after check-in. A random sample of 20 deliveries on a par- ticular day were selected in Wing A of the hotel, and a random sample of 20 deliveries were selected in Wing B. The results are stored in - Analyze the data and detennine whether there is a difference between the mean delivery times in the two wings of the hotel. (Use a = 0.05.)