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Use this worksheet as you progress through the simulation. Data from this worksheet will be cleaned up and used to complete your submission. You will

Use this worksheet as you progress through the simulation. Data from this worksheet will be cleaned up and used to complete your submission. You will be required to include 2 diagrams with your submission.
Where are we now? (Current State)
Exercise/Task #1- Causes
Exercise/Task #2- Impacts
Exercise/Task #3- Consequences and Risks
How do we get there? (Transitional State)
Exercise/Task #4- Resistance
Exercise/Task #5- Leadership
Exercise/Task #6- ITIL Solutions
Where do we want to be?(Future State)
Exercise/Task #7- Value
Exercise/Task #8- Goals

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