Using the following metrics, calculate the churn rate for the Hat of the Month Club in the month of March. Hat of the Month Club Metrics: 440,000 40,000 Customers at Beginning of Month (March) Customers Added in Month (March) Customers Terminating Service in Month (March) Customers at End of Month (March) 20,000 460,000 13.2% O 8.7% 4.3% 4.5% O 6.7% 6.5%