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VF is a small accounting firm supporting wealthy individuals in their preparation of annual income tax statements. Every December, VF sends out a short survey
VF is a small accounting firm supporting wealthy individuals in their preparation of annual income tax statements. Every December, VF sends out a short survey to their customers, asking for the information required for preparing the tax statements. Based on 24 years of experience, VF categorizes their cases into the following groups: -Group 1 (new customers, easy): 25 percent of cases Group 2 (new customers, complex): 20 percent of cases - Group 3 (repeat customers, easy): 30 percent of cases Group 4 (repeat customers, complex): 25 percent of cases Here, "easy" versus "complex' refers to the complexity of the customer's earning situation. In order to prepare the income tax statement, VF needs to complete the following set of activities. Processing times (and even which activities need to be carried out) depend on which group a tax statement falls into. All of the following processing times are expressed in minutes per income tax statement Group Filing Initial Meeting Preparation Senior Accountant Writing Review 1 20 30 120 20 50 2 40 90 300 60 80 20 No 150 5 60 200 30 No B0 4 40 The activities are carried out by the following three persons - Administrative support person: filing and writing - Senior accountant (who is also the owner): initial meeting, review by senior accountant - Junior accountant: preparation Assume that all three persons work eight hours per day and 22 days a month. For the following questions, assume the product mix as described above. Assume that there are 50 income tax statements arriving each month a. Using "minutes of work as your flow unit (in minutes), what is the capacity of the junior accountant per month? Round the answer to the nearest whole number. For example, if your answer is 2543.65, round to 2544 if you answer is 2543.12. round to 2543 Your answer is b. using 'minutes of work" as your flow unit (in minutes), what is the workload (or demand) per month for administrative support person? Round the answer to the nearest whole number. For example, if your answer is 2543.65, round to 2544 if you answer is 2543.12, round to 2543 Your answer is c. What is the implied utilization rate for the administrative support person? Round your answer to the nearest whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fil in 45; it your answer is 0.76 or 76%, fill in 76. Your answer is d. What is the implied utilization rate for the junior accountant? Round your answer to the nearest whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fill in 45; if your answer is 0.76 or 76%, fill in 76. Your answer is VF is a small accounting firm supporting wealthy individuals in their preparation of annual income tax statements. Every December, VF sends out a short survey to their customers, asking for the information required for preparing the tax statements. Based on 24 years of experience, VF categorizes their cases into the following groups: -Group 1 (new customers, easy): 25 percent of cases Group 2 (new customers, complex): 20 percent of cases - Group 3 (repeat customers, easy): 30 percent of cases Group 4 (repeat customers, complex): 25 percent of cases Here, "easy" versus "complex' refers to the complexity of the customer's earning situation. In order to prepare the income tax statement, VF needs to complete the following set of activities. Processing times (and even which activities need to be carried out) depend on which group a tax statement falls into. All of the following processing times are expressed in minutes per income tax statement Group Filing Initial Meeting Preparation Senior Accountant Writing Review 1 20 30 120 20 50 2 40 90 300 60 80 20 No 150 5 60 200 30 No B0 4 40 The activities are carried out by the following three persons - Administrative support person: filing and writing - Senior accountant (who is also the owner): initial meeting, review by senior accountant - Junior accountant: preparation Assume that all three persons work eight hours per day and 22 days a month. For the following questions, assume the product mix as described above. Assume that there are 50 income tax statements arriving each month a. Using "minutes of work as your flow unit (in minutes), what is the capacity of the junior accountant per month? Round the answer to the nearest whole number. For example, if your answer is 2543.65, round to 2544 if you answer is 2543.12. round to 2543 Your answer is b. using 'minutes of work" as your flow unit (in minutes), what is the workload (or demand) per month for administrative support person? Round the answer to the nearest whole number. For example, if your answer is 2543.65, round to 2544 if you answer is 2543.12, round to 2543 Your answer is c. What is the implied utilization rate for the administrative support person? Round your answer to the nearest whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fil in 45; it your answer is 0.76 or 76%, fill in 76. Your answer is d. What is the implied utilization rate for the junior accountant? Round your answer to the nearest whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fill in 45; if your answer is 0.76 or 76%, fill in 76. Your answer is
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