Victoria explains her role as the executive director of the school. She administers the activities of the school in accordance with the mission, vision, and policies established by the Board of Directors. She supports the educational staff and oversees the financial, payroll, and human resources functions for the school. She also prepares all necessary reports and evaluations for the state and local school boards. Kathy says that as the principal of Willowbrook she handles the academic and curricular issues that arise, and ensures that the school meets all federal and state educational standards. Kathy and the teachers who report to her make decisions jointly about admissions and assignments to classrooms. The two kitchen staff personnel, a head cook and an assistant, also report to the principal. She also coordinates students bus transportation schedule. The school contracts with a local bussing company to provide transportation for some students in the area. Some after care students are dropped off by the local public school districts busses, and she coordinates with the districts transportation department. Kathy also substitutes in any of the school classrooms when a teacher is out. Susan Brown is the vice principal. She is responsible for the after-care program. While students must be pre-registered for after-care required on a daily basis, the school does offer drop-in care on an as space allows basis. Susan handles all requests for drop-in care in consultation with the after-care teachers. She also maintains the school calendar, prepares handouts and reminders for parents, keeps track of special dietary needs of the students, and administers the camps that run during the two weeks that the school is not in session during the spring, and the summer programs that run through July and August. Michelle Madrid is the administrative assistant. She sends out monthly bills for tuition and after-care, records payments, and handles bank deposits. She has traditionally handled or been responsible for all administrative tasks related to tuition and after-care fees. She maintains all student records, and ensures that contact and pick-up lists for all classrooms and after-care programs are up-to-date. Currently, Michelle handles all her responsibilities using Microsoft Word and Excel. She is comfortable with the applications, but finds that maintaining records and producing reports, payroll, etc. results in a lot of duplication of effort, as she has to copy a lot of information from one worksheet or document to another. There are eleven full-time teachers at Willowbrook, three for the pre-school program, two for the kindergarten program, and one for each grades 1-6. There are five teachers aides, for the pre-school-kindergarten and the grades 13 programs. Teachers aides report to their respective teachers. Each teacher is responsible for keeping attendance records and recording them in the student files. There are six part-time after-care teachers, three for the pre-school/kindergarten group, and three for the primary grades. After-care teachers report to Susan Brown. Each after-care teacher has part-time assistants assigned to the program. Assistants report to the after-care teacher. The number of students pre-registered in the after-care program determines the number of assistants. The after-care teachers are responsible for keeping time sheets for their part-time assistants and submitting them every two weeks to Susan Brown. In addition, the after-care teachers are responsible for submitting weekly summary sheets to Susan Brown detailing any hours above those pre-registered for that students spent in the after-care program, so that parents are billed for the additional time. Like many other non-profit schools, Willowbrook relies on volunteer time from parents to accomplish many of the tasks essential to the running of the school. A financial committee examines monthly financial reports, a fund-raising committee evaluates possible fund-raising projects and handles approved fund-raising. In addition, individual parents step in as needed to do routine office tasks, such as copying and distributing handouts, to free up Michelle Madrid for other tasks. Parents also fill in as assistants in the after-care programs when needed, and qualified parents step into the classroom as teachers aides whenever possible to reduce the reliance on substitute teachers. You explain to Victoria and Kathy that this meeting has given you enough background information to get started and you will prepare some material for the next meeting. Tasks 1. Use the background information you have gathered, along with some creative writing based on research you conduct on other private schools, to develop a business profile for Willowbrook School. 2. Create an organization model of Willowbrook Schools paid staff. Make sure you include not only the title/position, but the persons name if known. You can create the chart using Microsoft Word. (It cannot be drawn by hand.) 3. Generate a simple business process model to represent a process of Willowbrook School. The model should include events, processes, and results. 4. Based on the organization chart that you created, give examples of information or reports that each person or position will need from a business support system. Place this information in a two-column table for easy identification and viewing.