Viola, a 27-year-old divorced female, described a history, beginning in early adolescence, of uncontrollable theft and shoplifting. She stole from friends', family members and stores. Over the course of a few months, she thought about stealing most of the time being awake. First, she had hard time controlling her behaviour when she entered a store. Most of her relationships including her friends, marriage and family members were hurt because of her behaviour. She lost custody over her 2 years old son, when her husband divorced her. Viola and her husband went through marriage counselling previously, and even though she did not acknowledge at the time that she had problems with shoplifting, she made efforts to keep her urges at bay back then. Viola has tried to end her life on two occasions. When her marriage fell apart, and lost custody of her son, she promised herself to get professional help. However, pandemic happened, and she thought that was a great opportunity to gain control over her urges. Her plan was to avoid stores in accordance with the restrictions. There was no chance to visit the friends who were still on speaking terms with her. She was relieved until she realized that during the pandemic shoplifting is more exciting because stores were better monitored with less shoppers at the time. The challenge got her excited more than ever before. Currently, she lies to her ex- husband about her shoplifting behaviour, and denies that the problem still exists. She lies with the hope that she can convince him about considering shared custody. However, she realized that even if/when shared custody will be possible, without help she won't be able to maintain it for too long. She knows that getting caught could cost her future chances to be part of her son's life.

Viola reports that she currently shoplifts one to three times each week. She describes a rush each time she steals something that she usually throws away or leaves outside the store. She steals various items, none of them she cares about. Viola has daily thoughts and urges to shoplift that preoccupy her for at least 2-3 hours each day. The shoplifting/stealing behaviour and lying cause significant depressive symptoms and feelings of worthlessness.

Viola never told anyone that the reason behind her suicide was her urges to steal.

Your team was assigned to help Viola at the organization you work for. Viola arrives on time to meet you. She is well groomed, she expresses herself well, however, she does not seem to be focused when your meeting starts.

As an intake coordinator asses her history present and what are her problems and also show am overall assessment of viola and also the remedies for her