Virginia College promotes a wide variety of executive training courses for firms in the Arlington, Virginia, region. Director Wendy Tate believes that individually written letters add a personal touch to marketing. To prepare letters for mailing, she conducts a time study of her secretaries. On the basis of the observations shown in the following table, she wishes to develop a time standard for the whole job.

	Performance	Observation (minutes per cycle)
Element	Rating	1	2	3	4	5	6
Customizing letter	80%	2.4	3.5	2.7	2.0	2.5	3.2
Labeling envelope	105%	0.7	0.8	0.6	0.8	3.1*	0.8
Stuffing envelope	90%	0.4	0.6	2.0*	0.2	0.5	0.6
Sealing, sorting	120%	1.1	2.8^	0.8	1.1	4.3^	0.9

*Disregardsecretary stopped to answer the phone

^Disregardinterruption by supervisor

The college uses a total allowance factor of 15%. Tate decides to delete all unusual observations from the time study.

The standard time for this process = ______ minute