We Consult Training Academy is an educational institution which has been in business for the past two years. They provide tuition for persons seeking to complete professional certificate courses, and foundation courses such as foundation concepts in mathematics and foundation concepts in English language to assist them in matriculating to associate degree programmes. The academy also conducts workshops and make documentation services available for the Prior Learning Assessment Recognition (PLAR), a programme for adults who have experience and competencies but lack certification to validate them. Additionally, We Consult offers training in public speaking, business etiquette and dining etiquette. Classes and consultation services are online. A. Explain to the We Consult team how an understanding of Porter's Five Forces model could help them to remain competitive. B. Suggest practical examples of what they could do to counter each of the five forces.