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We keep hearing about online communication, social media, and technology in general. Now more than ever, most people do the majority of their communication ONLINE

We keep hearing about online communication, social media, and technology in general. Now more than ever, most people do the majority of their communication ONLINE in some way or another (esp during a pandemic). The book gives you lots of tips on improving your communication competence online. Which of the following is NOT a good thing to do?
a) Don't assume that online communication is ALWAYS more efficient.
b) Choose carefully between online and offline. If you are dealing with something sensitive, complex, personal or important, offline is usually best.
c) Don't get overly worried about what you post. It's not like it's permanent or could come back to haunt you.
d) Don't succumb to the pressure to respond immediately, especially with email. It's okay to come up with a few drafts of what you want to say before hitting send.
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