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Western Services has three service departments: Information Systems (IS), Personnel, and Administration. There are two operating departments: Residential and Commercial. A summary of costs and

Western Services has three service departments: Information Systems (IS), Personnel, and Administration. There are two operating departments: Residential and Commercial. A summary of costs and other data for each department prior to allocation of service department costs for the latest period follows:

ISPersonnelAdministrationResidentialCommercial
Number of IS service tickets1451751301,410940
Number of employees909582138162
Square footage occupied3,9008,0003,80016,10069,500

The costs of the service departments and the allocation basis for each department follow.

DepartmentDirect CostAllocation Base
Information Systems (IS)$ 28,000IS service tickets
Personnel35,000Employees
Administration31,700Square footage occupied

Required:

  1. Assume that the company allocates service department costs to production departments using the direct method. What amount of Information Systems (IS) Department costs will be allocated to the Commercial Department?
  2. Assume the same method of allocation as in requirement (a). What amount of Personnel Department costs is allocated to the Residential Department?
  3. Assuming that the company allocates service department costs to other departments using the step method (starting with Administration and then IS), what amount of Administration Department costs is allocated to the IS Department?
  4. Assume the same method of allocation as in requirement (c). What amount of IS Department costs is allocated to Administration?

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