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What are key tools for finding root causes of conflicts? Experience with similar situations and getting input from superiors. Pareto charts, control charts, and cause-and-effect
What are key tools for finding root causes of conflicts? Experience with similar situations and getting input from superiors. Pareto charts, control charts, and cause-and-effect diagrams. Situational leadership and face-to-face resolution. Listening and genuinely caring about other people's positions
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Digital Business And E Commerce Management
Authors: Dave Chaffey, Tanya Hemphill, David Edmundson-Bird
7th Edition
