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What are some of the key areas of internal organizational functioning that are most relevant to the project? How do I define these areas, and
What are some of the key areas of internal organizational functioning that are most relevant to the project? How do I define these areas, and why have I chosen them?
What strategy should be used for the root cause analysis?
What kinds of data should be collected and from whom use of interviews, customer metrics, other business metrics, organizational documentation, focus groups, etc.
What data analysis techniques will be applied statistics financial analysis, qualitative analysis, etc...
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