What are the FACTS in this situation?
What are the ethical issues involved? (Ethical dilemma faced by Twitter)
Who are the stakeholders impacted by the situation?
What are the alternatives to resolve the situation? (engage in moral imagination)
Now, compare and weigh the alternatives using the ethical reasoning frameworks (Utilitarianism, Principles & Rights, and Virtue Ethics) in your response to: 5a, 5b, 5c, and 5d.
What does applying a Utilitarianism model tell you about the possible alternatives?
What does applying a Principles or Rights perspective to the alternatives say?Consider whether any professional ethics are involved, in addition to rights and principles. Any legal consequences involved?
How does Virtue Ethics affect the possible alternatives?Would you have made the same decision if you Dorsey? Why or why not?
Given all these analyses, what is the alternative you would propose and why?
Inside Twitter's Long, Slow Struggle to Police Bad involved in the mutial cdiscussions, told his learn that Mr Spencer should be allowed to keep one account ar Actors; Twitter CEO Jack Dorsey has personally on the site, according to a person directly involved in the discussions. Twitter says Mr. Dorsey doesn't overrule staffers on content issues The company declined to make Mr Dorsey weighed in on high-profile decisions, frustrating available. some employees "Any suggestion that Jack made or overruled any of these decisions is completely and totally false," Twitter's c legal officer, Vijaya Gadde, said in a statement. "Our service can only operate fairly if it's run through consistent Wells, Georgia; Grind, Kirsten . Wall Street Journal (Online) : New York, N.Y. [New York, N.Y103 Sep 2018: application of our rules, rather than th executive, including our GEO." n/a. In the coming weeks, the com of a tombstone in the place of a tweet that has been taken down as a w company policy, rather than a notice say ProQuest document link the tweet is unavailable That ste among a number of policy changes Twitter pl to make in the coming weeks, according to people familiar with the matter. Mr. Dorsey has frequently promised that the company will do better in policing content. "We moved 100 slow. W are fixing," Mr. Dorsey tweeted at one user in January 2017. FULL TEXT In October of that year, he tweeted . "We decided to take a more aggressive stance in our rules and how we enf them." When Twitter Inc. Chief Executive Jack Dorsey testifies before Congress this week, he'll likely be asked about an who decides whether a user gets kicked off the site? And then last month : "Truth is we've been terrible at explaining our decisions in the past. We're fixing that." issue that has been hovering ov After a user flags a tweet, the company whether to elevate a complaint To some Twitter users-and even some employees-it is a mystery. Twitter's trust and safety team. The co y doesn't disclose how many of its more than 3,500 employees are In policing content on the site and pu s, Twitter relies pumanly on its users to report abuses and each team or the number of contractors erate content On a case-by-case basis, the trust and sa has a consistent set of policies so that decis his aren't made by just one person, its executives say. team may ask Ms. Ga dde to participate. Yet, in some cases. Mr Dorsey has weighed in on content decisions at the last minute or after they were made. Mr. Dorsey weighs in on the most high-profile cases, according to people familiar with the matter. The company sometimes resulting in changes and frustrating other executives and employees, according to people familiar with says he participates in discussions about account issues on occasion but isn't the final word the matter Some current and former employees say Mr. Dorsey's philosophical, an's-length leadership style has at times Understanding Mr Dorsey's role in making content decisions is crucial, as Twitter tries to become more complicated decision making. Mr. nd splits his days transparent to its 335 million users, as well as lawmakers about how it polices toxic content on its site. between the two offices. He generally delegates to his sub projects stall because either In a hearing Wednesday morning before the Senate Intelli apisbmoje readle git ke one knows what he thinks or he doesn't pull the trigger, according to people familiar with the matter For examp Facebook Inc. Chief Operating Officer Sheryl Sandberg to discuss how foreign actors can use the social media Twitter took almost two years to decide how to expand beyond its 1 40 character limit for tweets a delay mary platforms to spread misinformation and prop aganda. Later in the day. the House Commerce Committee will employees altribute to Mr Dorsey's indecis question Mr. Dorsey individually in a Republican led look at how Twitter treats conservative voices. Twitter's Chief Financial Officer Ned Segal sai making is a weak point for the company, telling analys The latter hearing 'is about pulling back the curtain on Twitter's algorithms, how the company makes decisions at a conference in May that Twitter is "getting better amongst ourselves at both making decisions and executing about content, and how those decisions impact Americans," said Rep. Greg Walden (R., Ore.), the chairman of the on them." House Commerce Committee A Twitter spokesman declined to comment on the character-length decision. Twitter and rival Facebook are increasingly caught in a Catch-22 situation-criticized by some users for allowing In the Alex Jones incident, Twitter's vice president of global communications, Brandon Borman, and other hateful posts, but blasted by others for removing content because it curtails free speech executives say Mr. Dorsey wasn't involved in any of the decision making because there technically wasn't a Twitter has taken a different approach than Fa acebook, which has hired thousands of content reviewers in the last decision to make No one had flagged Mr Jones' content to Twitter as inappropriate, even though he posted he couple of years to review posts and built ology to flaginappropriate content Twitter has far less staff speech posts to other social media sites Mi Bonman says he told Mr. Dorsey in a text message that the staff and typically only investigates harassment and abuse use that has been reported by users. wasn't planning to ban Mr. Jones Last month, after Twitter's c conspiracy theorist Alex Jones to remain on its On Aug 14 the company did suspend Mr Jones for seven days alter CNN flagged tweets to the company Man platform, Mr Dorsey told one person that he had overruled a decision by his staff to kick Mr. Jones off, according staffers viewed that as a half measure and complained that the firm hadn't acted decisively. Mr. Jones's accou to a person familiar with the discussion. Twitter disputes that account and says Mr. Dorsey wasn't involved in has since been restored those discussions With Mr. Spencer, Twitter shut down his accounts in November 2016 amid what Mr. Dorsey intemally declared ' Twitter's initial inaction on Mr. Jones , after several other major tech companies banned or limited his content, abuse emergency," according to people familiar with the matter. drew fierce backlash from the public and Twitter's own employees, some of whom tweeted in protest After Twitter reinstated one of Mr. Spencer's accounts at Mr. Dorsey's insistence the ce the following month, many A similar chain of events unfolded in November 2016, when the firm's trust and safety team kicked alt-right employees were upset about the decision, acor to a person involved in the decision At the company's ne provocateur Richard Spencer off the platform, saying he was operating too many accounts. Mr. Dorsey, who wasn't all hands meeting known as "Tea Time," one employee asked about it. Mr. Dorsey instead turned the
