Question
What are the key components of Kaplan and Norton's BSC? Howmight you go about modifying the BSC to make it better fit the special features
What are the key components of Kaplan and Norton's BSC?
Howmight you go about modifying the BSC to make it better fit the special features of sport organizations?
What specific measures can best reveal the financial performance of a sport organization?
How can the intrinsically vague concept of customer satisfaction be 'hardened-up' to provide a quantitative, concrete measure of the service quality in a community leisure centre?
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Small Business Management Entrepreneurship and Beyond
Authors: Timothy s. Hatten
5th edition
538453141, 978-0538453141
