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What are the merits of using a SaaS product , such as Zenoti (see https://www.zenoti.com/)? How would such a product benefit the spa and beauty

What are the merits of using a SaaS product, such as Zenoti (see https://www.zenoti.com/)? How would such a product benefit the spa and beauty industry? Would Zenoti be considered a disruptive technology?

Please answer the above question in relation to the news article below:

https://edition.cnn.com/2021/09/09/tech/india-software-saas-intl-hnk/index.html

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