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What does it mean to deliver A-plus information? Why does this offer an opportunity for building better customer loyalty? a company's processes, procedures, or policies
- What does it mean to deliver A-plus information? Why does this offer an opportunity for building better customer loyalty?
- a company's processes, procedures, or policies used to "deliver" its products or services cause inconvenience to customers, we are likely to see what kind of turnoff? Give three examples of such turnoffs.
- Explain the distinction between intrinsic and associated value. Use examples
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