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What interpersonal skills do you currently have that will allow you to be successful in your new position? If a customer asks for a service

What interpersonal skills do you currently have that will allow you to be successful in your new position?
If a customer asks for a service that PackAll does not provide, how will you handle the situation?
Explain how your commitment to customer service would help you more than someone without a desire to serve others?
What suggestions do you have for management that can be presented in orientation, to incentivize exceptional customer service delivery?
What incentives would you suggest to motivate the team to customer service greatness (choose one internal and one external reward. Explain).

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