What is a key factor in achieving superior responsiveness to customers? Question 10 options: Focusing on capital productivity Prioritizing process innovation over product innovation Reducing the number of product attributes Customizing goods and services to unique customer demands Emphasizing product attributes related to quality as excellenceResearch and development activities are concerned with Question options: enhancing the design of products to create the impression of superior value. making products more attractive to increase value. increasing the functionality of products. establishing greater efficiency in the production processes to lower costs