What is activity-based management? a method of assigning indirect costs to products or services based on the activities they require a method of management that determines what the product's cost must be given its market price and desired profit a method of management where materials are purchased and units are made only as they are needed to satisfy customer demand a method of management to improve operations or reduce costs based on ABC data Which of the following statements about total quality management is correct? External failure costs occur before a defective product makes its way into the hands of the customer. Legal fees and fees for damages are associated with appraisal costs. Internal failure costs result from defects that are caught before the product is shipped to the customer. Prevention costs are incurred to identify defective products before they get to the customer