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What is conflict? What are the differences among the traditional, interactionist and managed conflict views of conflict? What are the steps of the conflict process?

What is conflict?
What are the differences among the traditional, interactionist and managed conflict views of conflict?
What are the steps of the conflict process?
What is negotiation?
What are the differences between distributive and integrative bargaining?
What are the five steps in the negotiation process?
How do the individual differences of personality and gender influence negotiations?
What are the roles and functions of third-party negotiations?

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