1. What is CRM system?
2. What is Cloud Computing and what are the benefits of cloud computing (list at least 3 benefits)?
3. In your own words explain how a CRM Solution works.
4. What are ways to use your CRM properly?
5. List4 kinds of your customer' s data CRM systems will collect.
6. List 4 benefits of a cloud-based CRM platform
7. What is the future of CRM and CRM platforms?
8. Based on your own online research, write down 4CRM Solutions for Full Student Lifecycle Management i.e 4 CRM systems for higher ed.