• What is service-oriented architecture, and how does it relate to Web services?
• Two of the important topics in this chapter are decision support systems (DSSs) and expert systems. Based on your reading of this chapter, you have undoubtedly noticed that these two application areas have a great deal in common. What are the primary distinctions between DSSs and expert systems?
• Explain the concept of drilling-down as used in executive information systems (EISs). Is drilling-down used in other IT applications? How do these applications relate to EISs?

(Need detailed answers)

Thanks in Advance