what is the answer to these?

9. Which is not an aspect of a report to make it effective? a. Detailed b. Accuracy c. Relevance d. Exception oriented 10. Which of the following statements is true? a. world class companies motivate and treat employees like appreciating assets b. manufacturing firms that achieve world class status do so by following a philosophy of lean manufacturing c. world class companies must maintain strategic agility and be able to turn on a dime d. all of the above