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What is the difference between a ''team'' and a ''group''? Describe your personal experi- ence with each Discuss the differences between a cross-departmental team and

  1. What is the difference between a ''team'' and a ''group''? Describe your personal experi- ence with each
  2. Discuss the differences between a cross-departmental team and a self-directed team. Do you believe self-directed teams could be effectively used in certain types of organizations? Explain.

3 What style of handling conflict do you typically use? Can you think of instances where a different style might have been more productive?

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