what is the peer review for the following statements - One recommendation that I would make to improve compensation is to develop salary ranges from minimum, midpoint, average, and maximum. Since the current compensation structure for customer service representatives is lower than the competition, I would investigate increasing the minimum salary to meet the market standard. In addition, I would do benchmarking to determine the size of the companies that are offering a high salary, the experience needed, the pay range, and benefits. I would look at the budget to determine if the hourly wage could be increased to at least $14 an hour for customer service representatives. This in turn would increase the starting salary for all positions in customer service (Sr. Reps, Supervisors, and Managers). The compensation plan would also include an increase in the minimum salary based on education and experience. The second recommendation would be to offer monetary incentives for performance. For example, employees who met departmental goals would receive a bonus or award each quarter. For employees who met these goals, they would also be eligible for a year end award. In addition, I would offer smaller rewards for achieving other goals such as low