What is the reason for your higher/lower than average material costs in your North-American plant? Your labor cost decreased significantly in your Asia-Pacific plant from Year 13- how did you do it. What are the reasons for picking the two plant upgrades in your Latin-American plant and how does it fit with your overall strategy? What are the major factors used to create your SQ in your Europe-Africa plant? How did you improve your productivity in all of your plants Your Latin-America plant produces the highest number of models and your reject rate for this plant is below average - what is the reason? What is your long-term manufacturing strategy and how will you implement it?