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What is total cost of ownership (TCO), and why is it important? A group meeting sometimes is suggested as a useful compromise between interviews and

What is total cost of ownership (TCO), and why is it important?

A group meeting sometimes is suggested as a useful compromise between interviews and questionnaires. In such a group meeting, one systems analyst meets with and asks questions of a number of users at one time. Discuss the advantages and disadvantages of such a group meeting.

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