When a company pursues a(n) _______________ strategy, it is important to have people that are ______________.

Select one:

a. Differentiation, superior process engineers

b. Overall Cost Leadership, superior process engineers

c. Overall Cost Leadership, creative

Typically high switching costs means

Select one:

a. The customers have to pay a higher price to the other supplier

b. There are significant costs of retraining people

c. None of the above

Generally companies try to use a common production system to provide a variety of customer requirements in order to _______________

Select one:

a. Spread the overhead cost

b. Reduce lead time

c. Improve quality

d. None of the above

In the generic Differentiation Strategy we typically have a trade-off between

Select one:

a. Better customer loyalty and higher capital investment

b. Better brand recognition and higher quality

c. Higher margin and higher market share

It is generally advisable to provide more than one of the 6 manufacturing outputs at the highest possible levels.

Select one:

a. False

b. True

In which type of production system do we typicallynot needto provide training in teamwork

Select one:

a. Line production

b. Job shop

In the BCG Matrix, revenues from the units classified as _________ should be used to fund other units

Select one:

a. Dogs

b. Wild cats

c. None of the above

A company can achieve a higher ROIC with ______________ (Fill in the blank)

Select one:

a. Either the Overall Cost Leadership or the Differentiation Strategy

b. Only the Differentiation Strategy

c. Only the Overall Cost Leadership Strategy

If a company uses batch production it will necessarily use a process layout

Select one:

a. False

b. True

Multi-skilled workers (workers who can operate more than one type of machine) are typically found in _________ (Fill in the blank)

Select one:

a. Functional layouts

b. Cellular layouts

c. None of the above

In which production system is there less pressure for preventive maintenance?

Select one:

a. Job shop

b. Line production

Which of the following isnotan example of substitute product?

Select one:

a. Steel vs. aluminum for products

b. Maruti vs. Hyundai car

c. Rail travel vs. travel by bus

d. None of the above

When a company pursues _______________ strategy, it is important to have a product design that is easy to manufacture and assemble (Fill in the blank)

Select one:

a. Overall Cost Leadership

b. Differentiation

Which of the following functional areas are typically evaluated more for its efficiency over the short term, than its long term effectiveness?

Select one:

a. Manufacturing

b. Engineering

c. Marketing

The concept of Focused Factories was developed by _____________

Select one:

a. Michael Porter

b. Wheelwright

c. None of the above

Large capital requirements as a barrier to entry isonlydue to high cost of plant and equipment

Select one:

a. True

b. False

The _____________ production system has the highest flexibility among the common production systems discussed in class

Select one:

a. Line production

b. Job shop

c. Continuous production

In which case is there a large competitive pressure on a company?

Select one:

a. When the industry is dominated by a few companies

b. When the industry experiences slow growth

c. When the company's product has differentiated products

Which of the following would be considered as following the Focused Strategy

Select one:

a. General Motors

b. Grameen Bank

c. Both of the above

Which of the following tends to have the highest cost capital equipment ?

Select one:

a. Continuous production

b. Job shops

c. Batch manufacturing

Experience curves are more important in ___________ (Fill in the blank)

Select one:

a. The Overall Cost Leadership Strategy

b. The Differentiation Strategy

Typically functional strategies are __________ with the corporate or business strategy

Select one:

a. Not aligned

b. Aligned

Which of the following is an important reason why manufacturing does not play an important role in business strategy formulation?

Select one:

a. Manufacturing capacity exceeding demand globally

b. Business uncertainty

c. Technology

As per the BCG Matrix, which of the following represents the introductory phase?

Select one:

a. Wildcat

b. Cash cow

c. Star

If a customer of a company uses the product in a critical process, the __________ will have an edge in negotiating a price for the product

Select one:

a. Buyer

b. Seller

c. None of the above