When cell phone repair crews sabotaged the phones of their friends and families to increase the number of repair calls they could make, this was an example of:

Multiple Choice

Why the measurement of individual performance needs to be aligned with business strategy.

Why benchmarks are needed for performance data.

Why it is important to share performance results with all stakeholders.

Why measurement of performance needs to be linked to group performance and not individual performance.

How when any employee does not play their role, the organization will not perform at its best.