When Gamal Aziz stepped in as president of the MGM Grand Hotel & Casino, he didn't just take on a $400 million spruce up of the hotel, he worked on the employees as well. He asked rank and file employees to share their insight through a hotel, discovering that there was a disconnect between what was going on at the hotel and the knowledge of staff. He implemented an easy fix, creating short meetings at the start of every shift to inform employees of daily happenings so that staff could offer more to guests, improving customer loyalty, return visits, and spending. Experts laud Aziz for differentiating the MGM grand with top quality service from the employees. 1. What are the ethical issues in this case? 2. What are some arguments for and against this situation? 3. What do you think most managers should do? What would you do? ***Note: ALL homework are scenarios. Each question should be answered in at least 3-5 sentences, with in depth responses, and using book terminology along with your opinion. These assignments should show that you have read, understood, and can apply chapter concepts.