When Olivia goes to the first class of her Operations Management course, she finds out that in addition to the textbook she already purchased, she also needs a copy of the book The Goal. At which stage of the consumer buying decision process is Olivia?

Question $4$ options:

a$)$

Purchase

b$)$

Evaluation of alternatives

c$)$

Problem recognition

d$)$

Information search

e$)$

Prepurchase evaluation