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When talking with a hostile patient you should respond by A. Raising your voice. B. Terminating the conversation. C. Lowering your voice. D. Referring him/her

When talking with a hostile patient you should respond by A. Raising your voice. B. Terminating the conversation. C. Lowering your voice. D. Referring him/her to your supervisor. E. Lowering your voice and slowing your speech.

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