Whereas management must deal with the ongoing, day-to-day complexities of organizations, true leadership includes effectively orchestrating change

• True
• False

Integrity is the correspondence between action and words

• True
• False

Research indicatesthat substitutes for leadership may be better predictors of commitment and satisfaction than leader performance

• True
• False

Goals can generate manipulative game-playing and unethical behavior

• True
• False

Control is any process that directs the activities of individuals toward the achievement of organizational goals

• True
• False

Performance standards can be set with respect to quality only

• True
• False

ABC is an acronym that refers to the alternative budgeting and costing model of managerial control

• True
• False

ROI is an acronym that refers to the ratio of profit to capital used, or a rate of return from capital

• True
• False

The difference between actual performance and desired performance is called the performance gap

• True
• False

Cooptation involves giving a resisting individual a desirable role in the change process

• True
• False

What best fit these concepts true or false?