Question
Which approach would you use if you were writing a letter from a roofing company denying a customer's request to repair a roof for which
Which approach would you use if you were writing a letter from a roofing company denying a customer's request to repair a roof for which the warranty expired five months ago.
1. Indirect Approach
2. Direct Approach
Why?
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Business Communication Process and Product
Authors: Mary Ellen Guffey
6th Edition
324578679, 9780324578683, 9780324542905, 176721258, 9780324578676, 324542909, 9780176721251, 978-0324542905
