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Which key operational question corresponds to the inconvenience component of the customer utility function? Who are the customers and what are their heterogeneous needs? How
Which key operational question corresponds to the "inconvenience" component of the customer utility function?
Who are the customers and what are their heterogeneous needs?
How efficiently will products or services be delivered?
What is the product or service to be delivered?
Where will the demand be fulfilled?
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Project Management The Managerial Process
Authors: Erik Larson, Clifford Gray
6th edition
1259186407, 978-0078096594, 78096596, 978-1259186400
