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Which of the following activities included in the DMADV process gathers the voice of the customer, identifies the vital characteristics that are most important to

Which of the following activities included in the DMADV process gathers the voice of the customer, identifies the vital characteristics that are most important to customers, and outlines the
functional requirements of the product that will meet customer needs?
Select one:
a. Design
b. Analyze
c. Measure
d. Verify
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