Which of the following activities is considered a way for a firm to become more value driven?

Firms strive not to balance their customers' benefits and costs of their offerings for themselves, their customers, and society as a whole.

Firms gather small quantities of information about their competitors.

Firms concentrate on building relationships with competitors.

Firms take advantage of new technologies and connect with their customers using the latest social and mobile media channels.

Firms gather small quantities of information about their suppliers.