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Which of the following BEST represents the goal of customer relationship management? A . To bring customers to your business B . To fulfill legal
Which of the following BEST represents the goal of customer relationship management?
A To bring customers to your business
B To fulfill legal requirements set forth by the Small Business Administration
C To eliminate the need for a customer service department
D To affirm that customer service is an aspect of marketing
E To eliminate the need for inhouse salespeople
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