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Which of the following Explicit Actions has the greatest impact to customer service: Vital Behaviors differ across business types Greeting / Thanking customers Answering a

Which of the following

Explicit Actions

has the greatest impact to customer service:

Vital Behaviors differ across business types

Greeting

/

Thanking customers

Answering a phone within a few seconds

Offering to carry

/

wrap goods

none of the options provided are correct

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