Which of the following is done by the managers of an organization while developing alternative solutions to a problem in the decision-making process? Multiple choice question. The problem is defined in terms of solutions, and then its symptoms are identified as problems. The gap between the levels of performance specified in the organization's goals and the levels of performance attained are measured. The internal and external environs of the organization are examined to determine if they have useful information to develop possible alternatives. The problem's urgency, growth tendency, and impacts are ignored since these are unimportant