1. Which of the following is most likely to impact "delivery performance"

		Increasing stocks of finished goods inventory
		Increasing retailer margins
		Increasing preventative maintenance
		Reducing prime cost

1. Which of the methods below can you use to encourage distributors from aparticular distribution channelto stock your bikes?

	A.	Increase your price
	B.	Increase retailer margin
	C.	Increase "distributor support" for that channel by increasing the rate of supplier support services that you provide distributors in that channel
	D.	Carry more stock
	E.	B and C

1. One of the ways of improving product quality is by increasing training. Increasing training will often have other effects. Which of the following is NOT a potential effect of training?

		Reduced rework costs
		Increased staff morale
		Increased worker productivity
		All of the above

1. Assuming that the only bike that you currently make is an Adventurer bike with specifications of Style/Design = 50 and Technical = 60, then how much would it cost to develop a racer bike with Style/Design = 10 and Technical = 80? The change costs for Style/Design = $1,000 and for Technical = $20,000.

		$440,000
		$638,000
		$422,000
		$628,000
		$428,000