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Which of the following is NOT a dimension of service quality? A) Assurance B) Aesthetics C) Tangibles D) Responsiveness E) Empathy
Which of the following is NOT a dimension of service quality?
A) Assurance
B) Aesthetics
C) Tangibles
D) Responsiveness
E) Empathy
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The law of marketing
Authors: Lynda J. Oswald
2nd Edition
2901439079248, 1439079242, 978-1439079249
