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Which of the following is NOT a key Define Phase tool? a. Brainstorming and its variants b. Multivoting and list reduction c. Affinity diagram d.

Which of the following is NOT a key Define Phase tool? a. Brainstorming and its variants b. Multivoting and list reduction c. Affinity diagram d. Kano model e. Stakeholder analysis f. Critical-to-quality (CTQ) analysis g. Project charter h. Deployment flowchart i. Voice of the Customer j. Process mapping, including SIPOC process map

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