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Which of the following is NOT one of the principles commonly found in companies that have successfully embraced the total quality management ( TQM )

Which of the following is NOT one of the principles commonly found in companies that have successfully embraced the total quality management (TQM) philosophy?
a. Training employees in appropriate skills for the job
b. Allowing more time for supervisors to work with employees
c. Defining work standards solely in terms of numbers or quotas
d. Enhancing the philosophy that mistakes, defects, and poor-quality materials are not acceptable
e. Building an organizational commitment to quality
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