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Which of the following is NOT one of the principles commonly found in companies that have successfully embraced the total quality management ( TQM )
Which of the following is NOT one of the principles commonly found in companies that have successfully embraced the total quality management TQM philosophy?
a Training employees in appropriate skills for the job
b Allowing more time for supervisors to work with employees
c Defining work standards solely in terms of numbers or quotas
d Enhancing the philosophy that mistakes, defects, and poorquality materials are not acceptable
e Building an organizational commitment to quality
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