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Which of the following is true of heterogeneity? a. It refers to the fact that production and consumption are inseparable for services. b. It refers

Which of the following is true of heterogeneity?

a. It refers to the fact that production and consumption are inseparable for services.

b. It refers to the nonphysical nature of services are opposed to products.

c. Heterogeneity makes it difficult to ensure quality control of services.

d. Heterogeneity makes it difficult for services to be patented.

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