Which of the following ISO standards is related to quality management? *

1 point

A) ISO 9000

B) ISO 14000

C) ISO 8000

D) ISO 15000

7. Which one of the following represents one reward of being a manager? *

1 point

A) operating with limited resources

B) receiving recognition in the organization

C) motivating workers in chaotic situations

D) performing duties that are more clerical than managerial

9. Farrell has a knack for selecting candidates who become very successful workers. When asked how he does it, he answered that he "listened to his gut." Farrell is really ______. *

1 point

A) using his intuition

B) using bounded rationality

C) using perfect rationality

D) satisficing

28. Appleton would like to build a coal-burning electric generating facility located in a remote area because the cost involved is moderate. Appleton is following which of the social responsibility views? *

1 point

A) legal view

B) stakeholder view

C) classical view

D) socioeconomic view

19. Which one of the following types of global organizations reflects the geocentric attitude? *

1 point

A) multidomestic corporation

B) transnational organization

C) global company

D) regional organization

2. Managers with titles such as regional manager, project leader, or division manager are ______. *

1 point

A) first-line managers

B) top managers

C) production managers

D) middle managers

15. The advantages of operating globally include ______. *

1 point

A) higher profits

B) higher employee satisfaction

C) higher stock trading prices

D) lower employee turnover

5. Two of Brent's subordinates have not been getting along, a situation that has now interfered with their productivity. When Brent meets with them to resolve the conflict, he is engaged in ______. *

1 point

A) planning

B) organizing

C) leading

D) controlling

10. A(n) ______ decision is a repetitive decision that can be handled by a routine approach. *

1 point

A) nonprogrammed

B) structured

C) unstructured

D) programmed

3. Ben, a production plant manager, reports to Dan, a regional manager. Ben and Dan are ______. *

1 point

A) top managers

B) middle managers

C) supervisors

D) first-line managers

20. A domestic firm and a foreign firm sharing the cost of developing new products or building production facilities in a foreign country constitute a ______. *

1 point

A) franchising agreement

B) strategic alliance

C) foreign subsidiary

D) joint venture

23. In today's global environment, managers must have a(n) ______ attitude to be successful. *

1 point

A) ethnocentric

B) parochial

C) polycentric

D) geocentric

16. A manager who wishes to be successful in international business should avoid a(n) ______ attitude. *

1 point

A) multicultural

B) multiracial

C) ethnocentric

D) geocentric

21. In South America, the Sawi tribe values deceit and treachery. Taking advantage of other tribes is cause for celebration. This culture is ______. *

1 point

A) high in assertiveness

B) low in humane orientation

C) high in future orientation

D) low in gender differentiation

22. Helga has noticed an increasing number of female CEOs of large corporations and also that more fathers are staying home to raise children while the mothers assume positions of leadership in business. This is a culture with ______. *

1 point

A) high gender differentiation

B) low gender differentiation

C) high humane orientation

D) low humane orientation

18. If Marla's company changed its organizational structure from one based on country to one based on industry groups, it would best be considered a ______. *

1 point

A) borderless organization

B) foreign subsidiary

C) global company

D) multidomestic corporation

17. The International Monetary Fund is an organization that ______. *

1 point

A) rules on disputes over tariffs and subsidies

B) helps countries conduct trade through a system of rules

C) provides technical advice to developing countries

D) promotes international monetary cooperation

26. If your university was paying minimum wage when necessary and applying the minimum legal standards to its employees work environment, it would be said to have fulfilled its *

1 point

A) social obligation

B) social responsibility

C) social responsiveness

D) social expectation

6. One of Calvin's employees is having problems with a production machine so Calvin helps him troubleshoot the problem. Calvin is using his ______ skills. *

1 point

A) negotiator

B) technical

C) interpersonal

D) conceptual

8. The final step in the decision-making process is to ______. *

1 point

A) determine the criteria for the next decision

B) analyze the process of allocating weights to the decision criteria

C) evaluate the outcome of the decision

D) implement the chosen alternative

14. Many new car buyers choose to buy a car with little or no money down and payments for many years because of the ______. *

1 point

A) overconfidence bias

B) immediate gratification bias

C) framing bias

D) availability bias

24. The World Trade Organization evolved from which of the following? *

1 point

A) Mercosur

B) General Agreement on Tariffs and Trade

C) Truman Doctrine

D) Marshall Plan

30. At the ______ level of moral development, individuals define moral values apart from the authority of the groups to which they belong or society in general. *

1 point

A) preconventional

B) conventional

C) principled

D) unconventional

25. Which of the following is a feature of a multidomestic corporation? *

1 point

A) all decisions are made in the home country

B) reflects an ethnocentric attitude

C) eliminates artificial geographic borders

D) has a decentralized management

12. After nearly 30 years of growth, sales at Ida's company have begun to decline. None of the managers have been able to determine the cause. Some say the entire economy is in recession; others blame a change in suppliers; still others say the work ethic among employees just isn't what it used to be. This is an example of ______. *

1 point

A) a structured problem

B) an unstructured problem

C) a programmed problem

D) a non-programmed problem

What is your name and ID? *

13. Lower-level managers typically confront ______. *

1 point

A) unstructured problems

B) new and unusual problems

C) programmed decisions

D) nonprogrammed decisions

11. "Smoking and the consumption of alcohol are strictly prohibited inside the work Premises." This is most likely an example of a(n) ______. *

1 point

A) rule

B) objective

C) procedure

D) policy

4. An automobile manufacturer increased the total number of cars produced while keeping the production costs the same. The manufacturer ______. *

1 point

A) increased its equity

B) increased its efficiency

C) increased its effectiveness

D) increased its effort

27. In the United States a company that meets, but does not exceed, federal pollution control standards and does not discriminate in hiring, promotion, and pay is generally meeting its ______. *

1 point

A) social screening requirements

B) green management requirements

C) social obligation

D) social responsibility

1. Time should be considered a(n) ______ resource. *

1 point

A) abundant

B) diminishing

C) limited

D) renewable