Which of the following statements is incorrect about logistics? The more warehouse facilities a company has, the higher its inventory cost. Delta Airlines is a common carrier. The more warehouse facilities a company has, the higher the cost of inbound transportation. Distribution centers should be used for cross-docking. Less-than-truckload rate is higher than truckload rate given the same origin and destination and the same kind of freight to be shipped. Which of the following statements is incorrect about quality management? Companies mainly aim to improve conformance quality in total quality management. Cause-and-effect diagrams can be used to brainstorm possible causes of defects. Pareto analysis can be used to identify dominant causes of defects. A company who is iso 9000 certifed will certainly provide better-quality products than its competitors who are not